Welcome to the ghcl.com.bd website operated by Global Heavy Chemicals Ltd., We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.
- This Privacy Policy explains how we collect, and use your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy. You can visit the Site and browse without having to provide personal details.
- Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
- We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
- We will cease to retain your personal data or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected, and is no longer necessary for any legal or business purpose.
Data that we collect
We may collect various pieces of information if you seek to place an order for a product with us on the Site. We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services.
- Identity data, such as your name;
- Contact data, such as billing address, delivery address/location, email address and phone numbers;
- Billing account information: bank account details, credit card account and payment information (such account data may also be collected directly by our affiliates and/or third-party payment service providers);
- Transaction records/data, such as details about orders and payments, user clicks, and other details of products and Services related to you;
- Usage data, such as information on how you use the Site, products and Services or view any content on the Site, including the time spent on the Site, items and data searched for on the Site, access times and dates, as well as websites you were visiting before you came to the Site and other similar statistics
How We Use That Data
We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request in the following ways. Processing your orders for products:
- Process orders you submit through the Site;
- Deliver the products you have purchased through the Site for which we may pass your personal information on to a third party (e.g. our logistics partner) in order to make delivery of the product to you;
- Update you on the delivery of the products;
- Provide customer support for your orders;
- Verify and carry out payment transactions (including any credit card payments, bank transfers, offline payments, remittances, or e-wallet transactions) in relation to payments related to you and/or services used by you. In order to verify and carry out such payment transactions, payment information, which may include personal data, will be transferred to third parties such as our payment service providers
Marketing and advertising
- Provide you with information we think you may find useful or which you have requested from us (provided you have opted to receive such information);
- Send you marketing or promotional information about \ products and services on the Site from time to time (provided you have opted to receive such information)
Analytics, research, business and development
- Understand your user experience on the Site;
- Improve the layout or content of the pages of the Site and customize them for users;
- Identify visitors on the Site;
- Conduct surveys, including carrying out research on our users’ demographics and behavior;
- Derive further attributes relating to you based on personal data provided by you (whether to us or third parties), in order to provide you with more targeted and/or relevant information;
- Conduct data analysis, testing and research, monitoring and analyzing usage and activity trends; Further, develop our products and services
Security
- We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers.
- You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures
Your rights
If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage, you also have the right to ask us to stop using your personal data for direct marketing purposes.
Furthermore, If you are interested to know about more information, mailed us at info.ghcl@opsonin.net. Or contact us through our helpline number (+8801318660907, Direct Call or whatsapp).
